Case Studies
CBT CRMgo
CBT had an in-house built CRM system that was core to business operations, managing all customer, contact, and quote information. Users complained about its complexity and the amount of context switching required.
CBT Design System
CBT was dealing with an inconsistent UI that was causing poor usability, bloated code, & large amounts of development overhead. To address both the usability & performance issues I implemented a design system that provides a consistent UI, streamlines codebase efficiencies thus reducing development overhead, & aligns with current company brand standards.
More Than MFG Expo Check-In Experience
The More Than MFG Expo’s was struggling with an outdated registration system caused delays with preprinted badges and manual on-site sign-ups. This led to long wait times for attendees and increased overhead for staff. To address this I designed a new check-in experience that was faster, more efficient, visually appealing, and streamlined for both attendees and staff.
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